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Registration FAQs

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Registration Override Policy

What is your department's registration override policy?

The Department of Marketing will only grant closed-class overrides for

  • students graduating in the semester in which the course is requested


  • if a student is meeting with an academic advisor as part of their New Student Orientation, the advisor can submit a request for a closed class override on the student’s behalf. If there is room available, we may grant access to a closed class. This is not a guarantee.

We will not grant closed class overrides if there are open sections available to the graduating student.

  • The Department of Marketing WILL NOT grant overrides to accommodate personal or instructor preference.

  • The Department of Marketing WILL NOT grant overrides to accommodate work or internship schedules.

  • The Department of Marketing WILL NOT grant overrides for students retaking a course for a better grade.

  • Faculty members in the Department of Marketing DO NOT make decisions regarding closed classes.

Once classes are full, it is the student's responsibility to check CatsWeb frequently for open seats in desired courses.

Why do you have such a strict policy?

Due to the high demand for marketing classes, we have limited physical capacity; therefore, we adhere to our strict criteria. 

Every marketing major needs marketing courses to graduate, so we implement a policy to be fair.  

Override Requests

Why was my request denied?

Requests are denied because a student does not meet one of the requirements in our registration policy (see registration policy above).

We also deny requests for specific sections since we do not accommodate personal preferences or work/internship schedules, especially if seats are open in other sections that work with your current class schedule.

How do you determine if a student meets the criteria for an override?

The department reviews the student’s degree and registration audit which includes the dates and times they attempted to register/drop during current and previous semesters. Occasionally, we will have to reach out to faculty and other departments if we have any questions that will affect whether or not the student receives an override.

I sent an override request and haven't received a response. Why?

In order to adhere to FERPA, we only send responses to your Texas State student email. We do NOT send responses to personal emails, even if they are selected as your preferred email. Your Texas State email is your official route for university communication and you should be checking it often for responses. Please note it will take 2-3 business days for a response to an override request.

My financial aid is in jeopardy. Can I please get an override?

Unfortunately, if you do not meet the requirements for an override, we cannot approve it. We have many students who are in similar situations and we cannot begin to prioritize them fairly. We would highly recommend that you speak with your advisor to see what other options you may have to maintain your financial aid.

Closed Classes

What can I do to get into a closed marketing class?

There are several steps you can take in order to get into a closed marketing class. The first is to check frequently for open seats in your desired class. This means checking several times a day throughout the registration period. We do not know when a student may drop and open up a seat. We do not alert students when seats open due to drops.

The second is to check your TxState email frequently, especially if you have submitted a closed class override request. We usually send responses with helpful information (included below) that could get you into a closed class if you follow the directions. We also may send out announcements when we add seats, although this is not guaranteed.

There are certain dates during the registration period that you will most likely find open seats. We usually include these dates in emails denying requests. They are as follows:

  • Once grades post for a semester, if students do not meet the prerequisite requirement to stay enrolled in the next semester’s course, they will drop the course and free up some seats. You can check due dates for grades each semester on the academic calendars found HERE.

  • Students who are taking prerequisite courses at other schools must submit proof of final grade to If students fail to make the required grade in these courses, they will be dropped from spring courses and it may open up some seats. Prerequisite grades are usually due the day before the tuition due date each semester.

  • The payment deadline for each semester will be set by Student Business Services and will be available on their website found HERE. Students who do not pay their tuition bill or enroll in a payment plan by 6 PM will be automatically dropped from all classes. This may free up some seats in various courses.

These are your best options for finding seats in Marketing courses once classes are closed. It is recommended that you contact your academic advisor to explore any options you may have if you are unable to secure a seat in your desired course. Once registration starts each semester, you may submit a closed class override request to receive exact due dates for the guidelines listed above.

Do you have a waitlist?

No. The Department of Marketing does not offer a waitlist. A waitlist causes a delay in registration for students. The next person on the waitlist has 24 hours to accept an open seat. If they do not accept, it moves on to the next student, again for 24 hours. After the tuition due date, the waitlist is purged. We have no control over the waitlist procedure and students were not happy with the system in the past. Not having a waitlist allows for multiple students to register at any given time, making it easier and quicker to find an open seat. Because our seats fluctuate often throughout the registration process, diligent students who check frequently for open seats are usually able to register.

What are my options if I can't find a seat?

Speak to your academic advisor.

Adding Seats

When will seats open up?

It is not guaranteed that we will add seats to all classes and we also cannot guarantee specific dates and times if we do add seats. It is the student’s responsibility to check back frequently for open seats. Occasionally, we may send out notifications for open seats, although this is not guaranteed, so check your Texas State email often!

We will post when we have added seats on our website HERE.

Will you inform students if you add seats?

We are not required to inform students when we add seats. It is ultimately the student’s responsibility to check for open seats as often as possible. However, occasionally we may send an email through TRACS or respond to course override requests to let students know when we have or will add seats. This is not guaranteed, but be sure to check your email frequently for any announcements.


When does registration open?

You can check your access period each semester by visiting the University Registrar’s webpage found HERE.

What can I do to have the best chances of getting into a marketing class?

Schedule an appointment with your advisor every semester before registration opens. This will help you get your class schedule in order and understand how your prerequisites affect your future classes so that you are ready when your access period opens. You should always register as soon as your access period opens, usually at 6:00 AM.

I couldn't/didn't register when my access period opened up. What can I do?

You will need to follow the instruction listed under “What can I do to get into a closed marketing class?” above in order to register.

I received an override, but didn't register in the time given. Can I receive it again?

No. Upon sending a request, it is the student’s responsibility to check their Texas State email frequently for a response. If you do not register in the time given, your registration override will be removed to make room for other students. If you miss your registration deadline, you will need to follow the instructions listed under “What can I do to get into a closed marketing class?” above in order to register.

Can I switch sections?

Only if there are seats open in the section of your choice. We do not accommodate personal preferences or work/internship schedules and will not grant overrides to switch sections.

If you meet the override criteria and changed your schedule that causes a class conflict, you will need to submit a closed class override form so we can look into your situation. We will determine whether we let you switch sections from there.

I am sitting in on a closed class and there are open seats. Why can't I register?

Once classes start, our classes may be at classroom capacity. Unfortunately, not all students who register for classes actually attend which may account for empty seats. Upper division courses may cap below physical capacity.

Does the professor have to accommodate me if I register late?

No. A professor does not have to accommodate a student if they register after the first day of class. It is the student’s responsibility to acquire missed work.

Who handles registration?

Registration is handled by the department administrators who must adhere to the department registration policies. The Chair of the department and the Dean of McCoy College DO NOT handle registration issues for the Department of Marketing. 

I received a classification error. What does that mean?

All students must meet the classification requirement for courses at the time they are trying to register for them.

For instance, if you are currently classified as a sophomore and the class you need requires a junior standing, you will not be able to register for the course until grades post for the current semester and your classification is updated to a junior standing. The Department of Marketing does NOT grant classification overrides. 


Where can I find a list of prerequisites for Marketing courses?

You can find a list of prerequisites in the course catalog found HERE.

Can I take a class without having the prerequisites?

No. The university is very strict about prerequisites and will not override them for any reason.

I am currently taking a prerequisite class off campus. Can I receive a prerequisite override?

If you are currently taking a prerequisite class off campus, you will need to see your advisor for a prerequisite override. It is the student’s responsibility to make sure proper documentation of grades is turned in. If you do not meet the grade requirements for the prerequisite course, you will be dropped from courses requiring that prerequisite before the semester starts. Prerequisite grades are usually due the day before the tuition due date for each semester. It is the student's responsibility to ensure courses will transfer to Texas State University.


Who can I speak with about my class schedule options and graduation timeline?

Your advisor. It is always best to speak with your advisor who will be more familiar with classes outside of the marketing department that may affect your schedule. You should see your advisor each semester before registration starts to make sure you are on track for graduation.